In this video we delve a bit into the ecosystem that runs your business. Everything in life runs in certain sequential orders, and your business is no different. Feel free to watch the video below, and share with us your thoughts in the comments section.
Systems and Processes
Your entire business is a system made up of other smaller systems such as marketing, finance and customer services that you rely on to run your business. Within these ‘smaller’ systems are other smaller systems that contribute to their daily functions such as: social media, promotions and advertising. In order for those ‘even’ smaller systems to run exist practical daily steps for example: how your social media is run daily? These are your processes.
When running smoothly, your systems and processes will contribute to more:
● clarity (workers understand what they need to do better)
● consistency (a consistent process will give you consistent results)
● agility (the organisation is able to re-examine and re-adjust to the ever changing business environment)
● accountability (workflow performance can be monitored through instituting checks and balance, and errors minimized)
● efficiency (unnecessary steps can be removed, even more others streamlined ie running simultaneously instead of sequentially)
● reliability (with the documenting, of data all information can be accessed, and disseminated reliably and quickly)
● quality (greater transparency, means tasks can be re-assigned to people with the appropriate skills
● easier induction and training (ease in inducing and training members the first time, as there’s a system to refer to)
● compliance, safety and security (a system helps to facilitate and monitor regulations)
● waste reduction (it is a well-known fact that companies that keep track of their resources reduce waste, and increase profitability)
● focus (the flowing of an efficient system allows you not, only to take note of what outputs need to be and adjust to meet them, but also the allocation of tasks means that management can focus on greater strategic roles, which forces new business growth)
● provisions (by giving the worker access to all possible questions when performing a task, his/her confidence is boosted. Therefore his/her quality of work is accentuated)
● competency (tasks follow a stated order, so allows the staff to check their work has been completed correctly
● speed (by cutting paper trails and paper chasing, speed on the job will be improved dramatically)
● control (a greater business, system not only gives the owner peace of mind by giving him control over key parts of the business, but also includes the chance to allow him or her to introduce new skills or ideas into an efficient business system every time, which thereby translates it into efficient-real time working order and monetary profit every time)
● tracking (an improved business system will allow the employee to instantly check on the status of a product or service which allows them to monitor performance)
● implementation (good decisions that are made by the people can be integrated into the the system, as part of the process)
● refinement (having a documented system means that over time it can be revisited and refine, reduced costs and higher revenues
By enhancing all these processes and increasing productivity; the organisations costs will be reduced and higher revenues met.
Over to You?
Do you have a system or process in your business and how long did it take to develop it?